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How do you accept payment?
We accept VISA, Mastercard, American Express, Discover, check and cash. If we are a contracted provider with your insurance company, we will bill them directly.

What are your office hours?
Our office hours are:

Monday: 9:00 AM to 7:00 PM
Tuesday: 9:00 AM to 5:00 PM
9:00 AM to 1:00 PM
Thursday: 9:00 AM to 7:00 PM
Friday: 9:00 AM to 1:00 PM
Every 3rd Saturday: 8:00 AM to 12:00 noon

How can I solve my billing queries?
Call us at (908) 276-9595, and we will solve all your billing queries.

Do you follow any privacy policy?
Yes. We respect your privacy, and that very much includes your personal health details. Please read our Patient Privacy document for more information.

How can I get a refill on my medication?
Contact your pharmacist to refill your prescription. He/She will then contact us to confirm the refill. It takes at least 2 business days to process a refill request. If you have not been to the clinic for a year or more, you will need to set up an appointment before refills are authorized. Also, for certain medications like antibiotics and narcotics, you will have to visit the clinic. In case you get your prescriptions through mail, you should carry the appropriate forms with you so that your physician can order your medications at the time of your visit.

Can I cancel my appointment, if required?
If you must cancel your appointment, you should inform us at least 24 hours prior to the appointment. This will help ensure that the time is productively utilized on another patient.

How long will I have to wait to receive my refund?
We try to refund credit on your account within 6 weeks of receiving your request. This is dependent upon our receiving payment from your insurance provider on outstanding claims. If you feel that a refund is due because you have overpaid our co-payment or deductible, you may still have to wait until we receive the insurance payment; this usually takes around two weeks after you receive the explanation of benefits.

Are you accepting new patients?
Yes, we are accepting new patients. However, please verify that we are contracted with your insurance plan if you must go to an in-network provider.

Do you make house calls?
Yes, we do, on rare occasions, for certain kinds of chronic illnesses. However, patients who are too sick to come usually warrant evaluation in a hospital setting where laboratory studies may be obtained promptly.

Do I need an appointment?
Yes, you do. All visits are by appointment. We make every possible effort to stay on time in the general interest of all patients. However, if it so happens that a doctor is running behind schedule on account of an emergency, we will give you the option of rescheduling.

What insurance plans do you participate in?
For an up-to-date list of insurance plans, please contact our office at (908) 276-9595 Still have some questions? Please contact us.


Kenilworth Primary Care
66 S 21st St
Kenilworth, NJ 07033
Phone: 860-650-1213
Fax: 908-276-6807

Office Hours

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